Logo
Signature 365 Status
Degraded
Updated: (GMT)
Exchange Online service disruption
Australia / Client-side signatures
Degraded
Australia / Server-side signatures
Degraded
Canada / Client-side signatures
Degraded
Canada / Server-side signatures
Degraded
United States / Client-side signatures
Degraded
United States / Server-side signatures
Degraded
Identified

An ongoing Microsoft 365 service degradation is currently causing mail delivery issues affecting Signature 365.

This issue has been acknowledged and Microsoft are providing updates on their service status pages:

https://status.cloud.microsoft/

https://x.com/MSFT365Status/status/2120938282204688468

This issue affects all mail delivery through Exchange Online, and is not related to Signature 365. Microsoft are currently attempting to restore service availability.

We continue to monitor this issue and will update when additional information is available.

(GMT)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Portal
Operational
icon
Australia
icon
Canada
icon
Europe
icon
United Arab Emirates
icon
United Kingdom
icon
United States
icon
Maintenance
No upcoming or ongoing maintenances reported
Issue History
Exchange Online service disruption
Australia / Client-side signatures
Degraded
Australia / Server-side signatures
Degraded
Canada / Client-side signatures
Degraded
Canada / Server-side signatures
Degraded
United States / Client-side signatures
Degraded
United States / Server-side signatures
Degraded
Identified

An ongoing Microsoft 365 service degradation is currently causing mail delivery issues affecting Signature 365.

This issue has been acknowledged and Microsoft are providing updates on their service status pages:

https://status.cloud.microsoft/

https://x.com/MSFT365Status/status/2120938282204688468

This issue affects all mail delivery through Exchange Online, and is not related to Signature 365. Microsoft are currently attempting to restore service availability.

We continue to monitor this issue and will update when additional information is available.

(GMT)
Exchange Online service disruption
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
UAE: Service degradation
Resolved

This issue is confirmed resolved

(GMT)
Monitoring

Cloudflare have applied a fix for this issue. We are seeing emails flow through server-side injection and be delivered to recipients. The backlog of held emails has been sent to receipients with signatures injected.

The Signature 365 portal is accessible to customers. We continue to monitor this issue.

(GMT)
Identified

This issue appears to be caused by a Cloudflare network routing issue to Microsoft Azure services.

Our engineers are continuing to investigate this issue, however this appears to be related to a 3rd party incident.

https://www.cloudflarestatus.com/incidents/ryvhi2suec0d

(GMT)
Investigating

We are currently experiencing a service outage in the UAE region. The Signature 365 team is working to identify the root cause and fix the issue. Users may be experiencing inability to access Signature 365 services in this region.

(GMT)
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
No issues reported.
Powered by
logo