Signature 365 Status
Operational
Updated: (BST)
UAE: Service degradation
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Portal
Operational
Australia
Canada
Europe
United Arab Emirates
United Kingdom
United States
Maintenance
No upcoming or ongoing maintenances reported
Issue History
UAE: Service degradation
UAE: Service degradation
Portal
Operational
United Arab Emirates / Directory import
Operational
United Arab Emirates / Client-side signatures
Operational
United Arab Emirates / Server-side signatures
Operational
United Arab Emirates / Sent items update
Operational
United Arab Emirates / Analytics
Operational
Monitoring
Cloudflare have applied a fix for this issue. We are seeing emails flow through server-side injection and be delivered to recipients. The backlog of held emails has been sent to receipients with signatures injected.
The Signature 365 portal is accessible to customers. We continue to monitor this issue.
(BST)
Identified
This issue appears to be caused by a Cloudflare network routing issue to Microsoft Azure services.
Our engineers are continuing to investigate this issue, however this appears to be related to a 3rd party incident.
(BST)
Investigating
We are currently experiencing a service outage in the UAE region. The Signature 365 team is working to identify the root cause and fix the issue. Users may be experiencing inability to access Signature 365 services in this region.
(BST)
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