We are pleased to report that Microsoft 365 / Exchange Online services have now largely recovered across all our regions.
Email processing has returned to normal levels, with SMTP errors significantly reduced and the outstanding email backlogs cleared.
Our monitoring indicates that services are now operating as expected, although a small number of intermittent failures may still occur.
We will continue to monitor the situation to ensure services remain stable.
Microsoft's official service updates are available at:
We are continuing to see improvements in Microsoft 365 / Exchange Online service availability across all regions.
Australia and the UAE are still showing significant improvement, with only small numbers of emails remaining queued.
The UK and Europe are now showing more substantial signs of recovery. Successful email delivery has increased significantly, particularly in Europe, where the backlog is reducing as more messages are successfully processed.
However, both regions continue to experience intermittent failures, and the rate of recovery has recently levelled off. We are awaiting further improvements from Microsoft.
While the overall situation is improving, customers may continue to experience delays until the remaining backlogs have been cleared and normal service is fully restored.
We will continue monitoring the situation and provide further updates as recovery progresses.
Microsoft's official service updates are available at:
We are continuing to monitor the recovery of Microsoft 365 / Exchange Online services across all our regions.
Our US and Canada regions have largely recovered, with email processing and errors returning to near-normal levels.
Australia and the UAE are showing signs of improvement, although some requests continue to fail and email delivery may still be delayed.
The UK and Europe remain affected, with elevated failure rates and substantial email backlogs. While we have seen some improvement, recovery remains inconsistent.
Overall, the situation remains unstable, and customers may continue to experience delays in email processing and delivery.
We will continue monitoring the situation and provide further updates as recovery progresses.
Microsoft's official service updates are available at:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We are now seeing signs of recovery across most regions, with successful requests increasing and email processing beginning to resume.
However, recovery remains inconsistent. Our EU and AE regions are still experiencing widespread failures, while other regions are showing varying levels of improvement.
Although Microsoft's latest update suggests progress towards resolution, our monitoring indicates that the issue is not yet fully resolved.
We will continue to monitor recovery across all regions and provide further updates as the situation develops.
You can follow Microsoft's official updates at:
As widely reported, the Microsoft 365 / Exchange Online outage is not resolved as yet. Microsoft has not yet provided an estimated time for resolution.
We are continuing to monitor the situation and await a fix from Microsoft.
Our status page has been updated to reflect the global impact of this issue. You can also follow Microsoft's official updates at:
An ongoing Microsoft 365 service degradation is currently causing mail delivery issues affecting Signature 365.
This issue has been acknowledged and Microsoft are providing updates on their service status pages:
https://status.cloud.microsoft/
https://x.com/MSFT365Status/status/2120938282204688468
This issue affects all mail delivery through Exchange Online, and is not related to Signature 365. Microsoft are currently attempting to restore service availability.
We continue to monitor this issue and will update when additional information is available.
We are pleased to report that Microsoft 365 / Exchange Online services have now largely recovered across all our regions.
Email processing has returned to normal levels, with SMTP errors significantly reduced and the outstanding email backlogs cleared.
Our monitoring indicates that services are now operating as expected, although a small number of intermittent failures may still occur.
We will continue to monitor the situation to ensure services remain stable.
Microsoft's official service updates are available at:
We are continuing to see improvements in Microsoft 365 / Exchange Online service availability across all regions.
Australia and the UAE are still showing significant improvement, with only small numbers of emails remaining queued.
The UK and Europe are now showing more substantial signs of recovery. Successful email delivery has increased significantly, particularly in Europe, where the backlog is reducing as more messages are successfully processed.
However, both regions continue to experience intermittent failures, and the rate of recovery has recently levelled off. We are awaiting further improvements from Microsoft.
While the overall situation is improving, customers may continue to experience delays until the remaining backlogs have been cleared and normal service is fully restored.
We will continue monitoring the situation and provide further updates as recovery progresses.
Microsoft's official service updates are available at:
We are continuing to monitor the recovery of Microsoft 365 / Exchange Online services across all our regions.
Our US and Canada regions have largely recovered, with email processing and errors returning to near-normal levels.
Australia and the UAE are showing signs of improvement, although some requests continue to fail and email delivery may still be delayed.
The UK and Europe remain affected, with elevated failure rates and substantial email backlogs. While we have seen some improvement, recovery remains inconsistent.
Overall, the situation remains unstable, and customers may continue to experience delays in email processing and delivery.
We will continue monitoring the situation and provide further updates as recovery progresses.
Microsoft's official service updates are available at:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We are now seeing signs of recovery across most regions, with successful requests increasing and email processing beginning to resume.
However, recovery remains inconsistent. Our EU and AE regions are still experiencing widespread failures, while other regions are showing varying levels of improvement.
Although Microsoft's latest update suggests progress towards resolution, our monitoring indicates that the issue is not yet fully resolved.
We will continue to monitor recovery across all regions and provide further updates as the situation develops.
You can follow Microsoft's official updates at:
As widely reported, the Microsoft 365 / Exchange Online outage is not resolved as yet. Microsoft has not yet provided an estimated time for resolution.
We are continuing to monitor the situation and await a fix from Microsoft.
Our status page has been updated to reflect the global impact of this issue. You can also follow Microsoft's official updates at:
An ongoing Microsoft 365 service degradation is currently causing mail delivery issues affecting Signature 365.
This issue has been acknowledged and Microsoft are providing updates on their service status pages:
https://status.cloud.microsoft/
https://x.com/MSFT365Status/status/2120938282204688468
This issue affects all mail delivery through Exchange Online, and is not related to Signature 365. Microsoft are currently attempting to restore service availability.
We continue to monitor this issue and will update when additional information is available.
This issue is confirmed resolved
Cloudflare have applied a fix for this issue. We are seeing emails flow through server-side injection and be delivered to recipients. The backlog of held emails has been sent to receipients with signatures injected.
The Signature 365 portal is accessible to customers. We continue to monitor this issue.
This issue appears to be caused by a Cloudflare network routing issue to Microsoft Azure services.
Our engineers are continuing to investigate this issue, however this appears to be related to a 3rd party incident.
We are currently experiencing a service outage in the UAE region. The Signature 365 team is working to identify the root cause and fix the issue. Users may be experiencing inability to access Signature 365 services in this region.
