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Signature 365 Status
Operational
Updated: (BST)
UAE: Service degradation
Portal
Operational
United Arab Emirates / Directory import
Operational
United Arab Emirates / Client-side signatures
Operational
United Arab Emirates / Server-side signatures
Operational
United Arab Emirates / Sent items update
Operational
United Arab Emirates / Analytics
Operational
Monitoring

Cloudflare have applied a fix for this issue. We are seeing emails flow through server-side injection and be delivered to recipients. The backlog of held emails has been sent to receipients with signatures injected.

The Signature 365 portal is accessible to customers. We continue to monitor this issue.

(BST)
Identified

This issue appears to be caused by a Cloudflare network routing issue to Microsoft Azure services.

Our engineers are continuing to investigate this issue, however this appears to be related to a 3rd party incident.

https://www.cloudflarestatus.com/incidents/ryvhi2suec0d

(BST)
Investigating

We are currently experiencing a service outage in the UAE region. The Signature 365 team is working to identify the root cause and fix the issue. Users may be experiencing inability to access Signature 365 services in this region.

(BST)
COMPONENTS
MAINTENANCE
ISSUE HISTORY
Components
Portal
Operational
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Australia
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Canada
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Europe
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United Arab Emirates
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United Kingdom
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United States
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Maintenance
No upcoming or ongoing maintenances reported
Issue History
UAE: Service degradation
Portal
Operational
United Arab Emirates / Directory import
Operational
United Arab Emirates / Client-side signatures
Operational
United Arab Emirates / Server-side signatures
Operational
United Arab Emirates / Sent items update
Operational
United Arab Emirates / Analytics
Operational
Monitoring

Cloudflare have applied a fix for this issue. We are seeing emails flow through server-side injection and be delivered to recipients. The backlog of held emails has been sent to receipients with signatures injected.

The Signature 365 portal is accessible to customers. We continue to monitor this issue.

(BST)
Identified

This issue appears to be caused by a Cloudflare network routing issue to Microsoft Azure services.

Our engineers are continuing to investigate this issue, however this appears to be related to a 3rd party incident.

https://www.cloudflarestatus.com/incidents/ryvhi2suec0d

(BST)
Investigating

We are currently experiencing a service outage in the UAE region. The Signature 365 team is working to identify the root cause and fix the issue. Users may be experiencing inability to access Signature 365 services in this region.

(BST)
UAE: Service degradation
Portal
Operational
United Arab Emirates / Directory import
Operational
United Arab Emirates / Client-side signatures
Operational
United Arab Emirates / Server-side signatures
Operational
United Arab Emirates / Sent items update
Operational
United Arab Emirates / Analytics
Operational
Monitoring

Cloudflare have applied a fix for this issue. We are seeing emails flow through server-side injection and be delivered to recipients. The backlog of held emails has been sent to receipients with signatures injected.

The Signature 365 portal is accessible to customers. We continue to monitor this issue.

(BST)
Identified

This issue appears to be caused by a Cloudflare network routing issue to Microsoft Azure services.

Our engineers are continuing to investigate this issue, however this appears to be related to a 3rd party incident.

https://www.cloudflarestatus.com/incidents/ryvhi2suec0d

(BST)
Investigating

We are currently experiencing a service outage in the UAE region. The Signature 365 team is working to identify the root cause and fix the issue. Users may be experiencing inability to access Signature 365 services in this region.

(BST)
No issues reported.
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No issues reported.
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