Ability to access your customer portal to manage your account and signatures

Portal

Operational

The ability to import your directory from Microsoft 365 and other external sources

Directory import

The ability to inject and preview signatures in Outlook

Client-side signatures

The ability to process and inject signatures from Microsoft 365 through the Signature 365 service

Server-side signatures

The ability for your server-side sent emails to have the "Sent Items" email updated

Sent items update

The ability to process and display campaign analytics

Analytics

Australia

Canada

Europe

United Arab Emirates

United Kingdom

United States

Identified

Investigating

Monitoring

Resolved

Signature 365 Status

All components are functioning as expected. No impact on experience.

All or Most components are affected & experience is impacted severely.

Many components are down & may have an impact on experience.

Some components are  down & may have an impact on experience.

We’ve identified and determined the root cause of an Outlook Client side app issue, all users may be affected. We’re working to resolve this issue and expect remediation to be in place in under 15 minutes.

This issue has now been resolved by our development team. Apologies for the interruption to client-signature injection updates. Please reach out to support@signature365.com for any questions.

A post mortem for this issue will be performed and will be available on request.